Mumbai Port Trust

MUMBAI PORT TRUST

SERVICE FEEDBACK  FROM THE IMPORTER / EXPORTER

 

1. (a) Type of cargo being imported
(b) Type of cargo being exported
2. Was adequate carting space for export alloted to your cargo Yes No
3. Are you satisfied with the services at following points of the Port * 
Very Good Good Average Poor
(a) Central Documentation Office
(b) Cash Office

(* If performance is average / poor, please indicate specific reasons / observations and suggestions, if any.)
4. Are you satisfied with overall services rendered at Shed / Preshipment locations 
Very Good Good Average Poor
5. Suggestions, if any, for improvements
6. Name of the Person
7. Name of Company
8. Email
9. Contact No.
Note : Customers should give their response to all the activities/services that are mentioned in the feedback form.